Higher Certificate in Management Assisted Tutorial - Distance

The HCert (Management) is targeted at:

• Young managers with potential, first line managers, supervisors, team leaders and other candidates who require management development.
• Graduate trainees (University and Technical) and succession planning nominees.
• Grade 12 graduates who have just completed their secondary education and are in need of developing a broad range of managerial skills that will equip them for the world of work.

The course is offered using real-world business concepts directly relatable to the world of work. The course is skills-based and allows participants the opportunity to find solutions to problems they may identify as managers. This course is based on the adult education approach, which means that delegates will need to take full responsibility for their learning.

Pre-course work: Each module is supported with customised pre-course materials. The pre-course material is user-friendly and affords delegates the opportunity to apply key learning concepts to their own jobs within their own working environment. These components have been designed to ensure:

• acquisition of knowledge
• application of such knowledge in a simulated learning opportunity
• the development of a frame of reference on the subject
• assimilation of skills

Module 1:  Digital Literacy  

1. Introduction to computers
2. Operating systems and security
3. Internet, e-mail and social media
4. Productivity programs and MS Word
5. MS Excel
6. MS Powerpoint

Module 2:  Managing Self  

1. Self-management
2. Presenting yourself

Module 3:  Managing Others  

1. Leadership that gets results
2. Your role as supervisor
3. Strength in teamwork
4. Introduction to diversity management
5. Introduction to relationship management
6. Introduction to human resource management

Module 4:  Managing the Organisation 

1. Introduction to operations management
2. Introduction to project management
3. Thriving and surviving change
4. Organisational learning

Module 5: Managing Stakeholders  

1. Introduction to markets and marketing
2. Introduction to customer service and client satisfaction
3. Introduction to financial management

Students will be assessed by means of both formative and summative assessments. With a minimum of one written assignment and one examination per module.

Study material accessed through FPD student portal. 

The admission requirement is a Grade 12 National Senior Certificate OR an NQF Level 4 qualification.

The HCert (Management) is a formally registered and accredited qualification, registered on the NQF as a level 5 qualification for 120 credits. SAQA ID: 73498

Students will receive an HCert (Management) if they successfully complete all the individual tests, Assignments and Examinations.