We use cookies on our website and mobile apps for a variety of reasons which you can learn about below. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal.
By using our website and mobile app, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. You can read all about this in the section below "How to control and delete cookies". If you do not agree to such use, please refrain from using the website.
A cookie is a small file and holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer's hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly. It's important to clarify that cookies do not collect any personal data stored on your hard drive or computer.
To find out more about cookies, visit www.allaboutcookies.org.
Pioneering Solutions Studio is committed to supplying a system that is compliant with the Consumer Protections Act of South Africa. Users have the right to activate and deactivate correspondence receivable from a correspondence list, displayed in the user profile setup, at any time. The correspondence list allows for updates from the relevant industry to be supplied to users, with their permission.
Users can choose to receive updates on all topics depicted in the correspondence list or may turn off notifications, which will result in no correspondence being sent to users by the Pioneering Solutions Studio system.
You may update your correspondence list setup at any time by accessing your user profile after logging onto the system.
Pioneering Solutions Studio is committed to the confidentiality of our clients, which is why we do not require any personal information to register a profile.
All that is required from the healthcare professionals to register a profile is:
* Council numbers are required by the various industry council guidelines on CPD to ensure that all CPD certificates are accurate and valid.
** A valid ID number is required by the Department of Higher Education for the issuing of any certificate, upon the completion of an accredited training course.
The Pioneering Solutions Studio system has been developed to ensure the validity of access to information and does not allow for industry representatives to access user profiles or information and vice versa. User access is controlled by the sharing user and users may even limit access within their own profession and specialty.
Acceptance and usage
These conditions become effective when you access the site for the first time and constitute a binding agreement between us (PSS) and yourself, which will always prevail. The current version of these conditions will govern our respective rights and obligations each time you access this site. PSS offers services such as consultation, knowledge share and various others.
Your use of this website is subject to the terms and conditions as set out herein, including, but not limited to the documents that are referred to in some of the clauses.
You should read the terms and conditions carefully before you access any website or participate in any chatroom, newsgroup, knowledge sharing, bulletin board, mailing list, transaction or other on-line forum of PSS.
By using this website, you acknowledge that you have read these terms and conditions and agree to be bound by and comply with them.
When you subscribe for the services offer by PSS, you will be issued with a user name and password. Your registration number with the different industry associations will be your key to using the site, or any of the services such as knowledge share, consultation, electronic data services or any other services. By using the user name and password to access the service and/or by using the service, you will be signifying your acceptance of these terms and conditions of use, which will form a binding agreement between you and PSS.
PSS’ online products and services ("Online Services") are subject to certain procedures and approvals, which PSS may reject at their sole discretion.
Interpretation of this Agreement
Nature of information on the site
All information on this site is only intended to provide you with general information about PSS, their clients, their members, their business partners, their products, services and objectives. Nothing on this site should be treated as an offer but merely as an invitation to do business with us.
Electronic communications
When you visit the PSS website and during that visit complete a web form to request information or when you send an e-mail to PSS, and do not explicitly request a non-electronic communication medium, you consent to receiving communications from PSS electronically and agree that all agreements, notices, disclosures and other communications sent by PSS satisfy any legal requirements, including, but not limited to the requirement that such communications should be "in writing".
Enrolment in sponsored courses
Where a user voluntarily enrolls in a scholarship/sponsored course, the following information will be provided to the sponsor of the course as evidence of the user having enrolled for the course:
Consultation services
In the event that a consultation agreement is entered into, the member authorises PSS to act on his/her behalf and to act on behalf of the member's best interests. Any consultation serves will be entered into by the member by clicking on a "Consult Me" button. No other data usage or use of the website is deemed to be a consultation service and is free of charge as is any consultation. In the event that a member enters into a consultation contract, the member will be supplied with working papers as well as an opinion and conclusion expressed by PSS, which will serve as evidence of the service rendered.
Once the service has been delivered and the member has given consent as to the opinion expressed by PSS, PSS will represent the member at the chosen company. PSS will not recover any expenses from the represented member but will be paid a fee from the applicable company. The nature of the fee will constitute a referral fee, as negotiated in the market.
Limited License to General Users:
Using search technology
The use of search technology, such as "web-crawlers" or "web-spiders", to search and gain information from this website is not permitted if such technology will result in slowing down this website or infringe the intellectual property rights of PSS.
Knowledge share
Knowledge share is an information sharing tool embedded in the website, where all industry professionals can share and search for information. The feature allows for a professional to express his/her opinion on matters and professionals that choose to comment thereon or use it, do so at their own risk. PSS, PSS employees, PSS shareholders or PSS members will not be held liable for any losses incurred due to the use of the knowledge share feature, as this does not constitute the opinion of PSS, but that of the individual posting the comment.
The User is may only use this function for legitimate purposes and warrants that he/she shall not use the Website to transmit material or content which is in violation of any law or regulation, which is obscene, intimidating, racist, menacing, offensive, insulting, in breach of an duty of confidence, in breach of any intellectual property rights, or otherwise objectionable or unlawful.
Furthermore, other than for individual and non-commercial use, the user may not print copies of extracts from the knowledge share function, and other than for personal and non- commercial use, "mirror" or cache any of the Content of Website on a server, or re-use the text or graphics obtained from the website, without the prior written permission of PSS.
It should also be stated that the knowledge share will be strictly monitored for any distasteful topics, or content as set out above, or comments as set out above, and will be removed by the administrator without warning. Members can report any such occurrences on the website.
Information feeds
We may use the services of other organisations to provide information on the site. We have no control over this information and make no representations or warranties of any nature as to its accuracy, appropriateness or correctness. You agree that such information is provided "as is" and we will not be directly or indirectly liable for any damages that may arise from your reliance on it. Please refer to the disclaimer as well.
Linked third party sites and third party information
This site may contain links to other websites with information and material produced by other parties. While we try to provide links only to reputable websites, we cannot accept responsibility or liability for the information provided on other websites. A link from our site to any other website does not mean that we have scrutinized or endorsed the owners or administrators of the websites or their business or security practices and operations.
All third party information regarding products advertised on the website was obtained from the owner/supplier of the product and PSS will not be held liable for any errors in data communicated by the legal owner. PSS will always strive to displaying accurate and correct data.
PSS does not constitute the accuracy of the claims made by the owners of the product but merely serves as a communication portal. Any such errors are to be taken up with the owner of the product.
Software
The user needs to maintain hardware and software of sufficient performance ability on the Website. Your failure to use advanced browsers may cause some or all functionality of the site not to operate properly.
No warranty is given that any files, applications, or functions available on the site are free of viruses, Trojans, bombs, or other data errors.
The law governing our relationship
The conditions will be governed and construed in accordance with the law of the Republic of South Africa without reference to any conflict of law provisions.
Personal Information
We at Pioneering Solutions Studio need to collect personal information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs.
We respect your privacy and your personal information. For this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and keep it confidential.
Further to the requirements of the ECT Act, we will disclose your personal information without your consent:
How we collect personal information
Whenever you complete an application form or contact us electronically, we will collect your personal information.
Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties for their independent use without your consent.
Mail, E-mail or SMS
Provided you have agreed to this, we may use your personal or other information to send you information on new services or products that may be of interest to you. This may include mail, e-mail or SMS information concerning us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us, and we will remove you from our mailing list.
Third parties
Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services.
Storing personal information
We value the information that you choose to provide us with and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. Pioneering Solutions Studio has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information.
Which laws apply?
The Privacy Policy will be governed by a construed and interpreted in accordance with the laws of South Africa. To extend that a court has jurisdiction over any dispute which may arise out of or in connection with the Privacy Policy, we both submit to the jurisdiction of the South African courts.
Right to amend this privacy and security statement
We reserve the right to amend the privacy and security statement at any time. All amendments to the privacy and security statement will be posted on the website. Unless otherwise stated, the current version will supersede and replace all previous versions of the privacy and security statement.
Neither Pioneering Solutions Studio ( PSS ) nor any provider of third party content or their respective agents warrants that the service will be uninterrupted or error free; nor does PSS, any third party content provider, or their respective agents make any warranty as to the results to be obtained from use of the service or the content. The service and the content are distributed on an "as is, as available" basis. None of PSS, third party content providers and their respective agents makes any warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose, with respect to the service, any content or any products or services sold through the service. Neither PSS nor any third party content provider warrants that any files available for downloading through the service will be free of viruses or similar contamination or destructive features. You expressly agree that the entire risk as to the quality and performance of the service and the accuracy or completeness of the content is assumed solely by you.
Neither PSS, nor any third party content provider nor their respective agents shall be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use the service, even if such party has been advised of the possibility of such damages.
Unless otherwise specified, this web site is directed primarily at users in the Republic of South Africa. PSS makes no representation that any product or service referred to in any materials on this web site is appropriate for use, or available, in other locations. Anyone who accesses this site from other locations is responsible for compliance with local laws if and to the extent local laws are applicable.
Without prejudice to the generality of the foregoing paragraph, we do not warrant that:
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any [legal or financial] matter you should consult an appropriate professional.
Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit our liability in respect of any:
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.
PSS shall use reasonable endeavours to keep the system available at all times, however, the user agrees that PSS shall not be liable to the user or any other person or entity whatsoever in respect of (and the user or any such person or entity shall have no claim against PSS and the user hereby indemnifies and holds PSS free from liability in respect of) any loss or damage:
In order to ensure the security and reliable operation of the system to all users, PSS hereby reserves the right to take whatever action PSS finds necessary to preserve the security and reliability of the system.